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Sharing of noise reduction cases between Shenzhen and Japan: is "civil litigation" the only way to prevent elevator noise
Read: 342 Author: Mr. elevator source: Elevator noise control release time:2020-01-08

Is "civil litigation" the only way to prevent elevator noise? ——This problem has hovered in Mr. Xu's mind for many years until his elevator noise is solved.

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This is the eighth part of the "I speak for Shenzhen and Japan" series. I speak for Shenzhen and Japan is a story told by Shenzhen and Japan cooperative customers. Shenzhen and Japan welcome new and old customers to call and contribute to tell your story and experience. Your sincere sharing will be conducive to promoting the development of elevator noise reduction technology, benefiting more residents suffering from elevator noise, and finding a solution to the problem. (this is an original article from Shenzhen and Japan. Please contact the author "Mr. elevator" for reprint, otherwise, legal responsibility will be investigated.)

Editor's note:

"Is" civil litigation "the only way to prevent elevator noise?" ——This problem has hovered in Mr. Xu's mind for many years until his elevator noise is solved. Although it has been more than two years since the elevator noise control was completed, when the little reporter visited again, he said: "so far, I still haven't found a better answer."

"I have paid special attention to elevator noise since I went through elevator noise trouble and elevator noise lawsuit, and I have met many friends who suffer from elevator noise trouble like me on the Internet," Mr. Xu said. I can understand their difficulties in particular. I always enthusiastically provide support, often chat with them, encourage them, and provide some professional help within my ability. During this period, I also paid special attention to the national standards and policies on low-frequency noise management. However, in the current situation of lack of Indoor Noise Supervision in residential buildings, if you meet developers who are not actively responsible, and they don't pay enough attention to the quality and satisfaction of the owners, as relatively vulnerable households, it's still difficult to solve the elevator noise, except for the "civil litigation", there is still no better choice at present. "

Mr. Xu said that he was finally forced to take the road of legal rights protection only under helpless circumstances. At that time, he also felt that this was a lawsuit with great power and worried that he might not win. However, we should especially thank the law for giving citizens fair and just rights. Despite the first and second trials, the court ultimately supported him and decided him to win the case. Most importantly, it also supported his proposal of insisting on selecting "Shenzhen Japan elevator noise reduction treatment plan", and finally achieved good elevator noise reduction treatment effect. All these efforts have not been in vain. The following is from Mr. Xu's narration.

It took half a year to find the low-frequency noise. The culprit was the elevator

I moved into the community at the end of 2015. About half a year after he moved into the new house, the child said that there was noise in his second bedroom, and it became more and more obvious that he could not sleep well at night. In order to let the child rest well, and to understand the source of noise, I changed rooms with the child and stayed in the second bedroom. After a period of personal experience and investigation, I found that the noise source was actually the elevator. When the elevator started to run, there was a "bang" sound. There was a sharp "Zi Zi" sound when it was running, and then "bang Dang" sound when it stopped immediately, which made us very upset. We couldn't sleep well at night.


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I was also very strange at that time. Why did I find the elevator noise after half a year's stay? Later, I learned that the elevator didn't work very well because there were few people in the community, and no one took the elevator at night. In addition, the excitement and busy work of the new house didn't pay special attention to the elevator noise. However, with the increase of occupancy rate, the frequency of elevator use is also higher and higher. Now many people have a late rest time, even when they go to bed at night, there are still people using the elevator, so the impact is growing. At this time, the impact of elevator noise on daily life and rest is highlighted.

The elevator noise property can't be solved. I'm used to it

We reported the elevator noise to the Property Office of the community. At the beginning, the property office attached great importance to it, and immediately invited people from the elevator company to check it. The elevator company's people tossed back and forth several times and debugged the elevator's data, saying that everything was normal and there was no problem. But the elevator noise in our home hasn't changed. When I found the property again to let them solve the elevator noise problem, the property said to me: "there must be sound on the top floor, so many buildings are like this, others can accept it, how can you not accept it? Bear it, and you will get used to it in a period of time. I said: "I don't know if other families can accept it, but our family can't, because this is not a place to live for a year and a half. It's OK to bear it. I'm going to live in this house for forty or fifty years. How can I bear it?". Since then, the property also has no way, let me contact the development company. (welcome to the original column I speak for Shenzhen and Japan)


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In the night when the elevator noise is too loud to rest, I began to get to know "elevator noise" on the Internet. I know that in fact, many people have suffered from elevator noise. The reason why the elevator noise in my home is affected is because of the common wall design of the building (because the elevator shares the wall with my bedroom, my home is the top floor, and the elevator machine room is located above my home); I also see that many people have finally solved the elevator noise through their own efforts, and also saw the harm of elevator noise to different groups There are also people who suffer from depression because of the impact of elevator noise on sleep, so I am very worried about the health of the family. I know that I am certainly not a stubborn loner. In the sleepless night, I secretly determined to solve the elevator noise.

No one cares about elevator noise

I used to think naively that the elevator noise can be easily solved by the property management personnel. When the property management stopped taking care of me, I also thought about looking for the elevator manufacturer, even if we spent a little money. But in this process, communication back and forth many times, no one is responsible for the result of elevator noise. The property let the elevator company adjust. After the adjustment, the elevator company pushed to the problem of architectural design. They also had no way.


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In February 2016, I finally got up the courage to directly contact the development company to complain about elevator noise, and asked the company to send someone to deal with the noise. The development company also arranged personnel to investigate according to the process, and admitted that the elevator noise did exist when communicating, but in the end, the elevator company's personnel were called to knock and punch, and there was no follow-up. Since then, the people of the development company are unwilling to come back and don't pay any more attention to me. Their reason is that their house is qualified for acceptance, and they have done their duty to solve the elevator noise. The house is designed and built by them, and the elevator is also installed by them. Now the house is still under warranty, but the elevator noise is ignored. What's the reason?.

The noise of elevator in indoor detection exceeds the standard, but the rectification effect of developers is not satisfactory

In May 2016, we complained to the housing quality supervision station of Qixia District, Nanjing, which truthfully reflected the elevator noise of my second bedroom. Under the coordination of the staff of the supervision station, if the developer agrees to exceed the standard, they will be responsible for the rectification. Therefore, we entrusted a local organization with noise testing qualification to test the noise of my second bedroom. According to the test report, the average sound pressure of the noise in my family's second bedroom at night is 36.7 dB, the maximum sound pressure level is 38.3 dB (standard limit of 30 dB), and the detection value of the octave band sound pressure level of 250Hz is as high as 45 dB (standard limit of 30 dB). (welcome to the original column I speak for Shenzhen and Japan)

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The development company was forced to implement a set of noise reduction rectification plan after repeated discussions. The plan is mainly aimed at the machine room above the secondary sleeper, and one side of the supporting steel beam is poured to lead the vibration of the original common wall side wall to both sides, so as to reduce the vibration interference of the elevator. I am very grateful that the development company is willing to implement the rectification finally and take these noise reduction measures, but after the implementation, the elevator noise is still not solved, and the noise of the second bedroom is still very large. Later, when we went to complain or find a development company, they would not care more. They insisted that the elevator was qualified and the house was qualified. They also said that the noise was a little bit, but the noise reduction measures were also taken. They asked me not to toss about any more, and the noise could not be completely solved.

Is only "civil litigation" the only way to prevent elevator noise?

I continued to research and collect the relevant information of "elevator noise" on the Internet. At this time, I saw the typical low-frequency elevator noise model "the first case of China's elevator noise control". In this case, because of the elevator noise at home, the owner fought with the developer. After many trials, the owner was finally judged to win the case, and the Shenzhen Japan elevator noise control company carried out the noise control, The problem of elevator noise has been solved thoroughly. During this period, I also paid attention to a blog about elevator noise reduction written by an owner of elevator noise in Shanghai (the blog name is "elevator noise complaint of Ruihong new town" http://blog.sina.com.cn/smjk88118). The owner of Shanghai suffered from elevator noise for more than ten years, because the elevator noise was particularly loud, she moved out of her home and stayed outside Rent a house. Finally, she solved the elevator noise through more than three years of litigation. (welcome to the original column I speak for Shenzhen and Japan)

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When I read all the blog posts about elevator noise reduction written by this Shanghai owner, I felt the urge to cry, which was not easy. I also admire her firmness. Though she can't reach it, she still wants to go. At the same time, I have a question in my mind - is only "civil litigation" the only way to prevent elevator noise? What I hope is that the relevant responsible companies can see the impact of elevator noise on our lives, and help me find a way or negotiate a solution, even if we spend some money. I've tried many times, but they still failed to communicate. They didn't take elevator noise seriously.

The help of elevator noise reduction group helps me find the direction and courage to face the difficulties

A chance, I found a "Suzhou elevator noise victims group" in QQ group search, I applied to join in. I found that most of the members of the group are owners who are troubled by elevator noise, and several of them solved the problem of elevator noise through litigation. I immediately felt that I had found an organization, so I told them about the elevator noise and asked for solutions. Two of the owners answered many of my questions. I have experienced the helplessness before, they have already experienced it, and they are forced to finally embark on the road of legal rights protection.

Another successful noise reduction owner recommended to me a professional elevator noise reduction company (Shenzhen Japan elevator Noise Control Research Center), saying that their home use is Shenzhen Japan elevator noise reduction technology, and the effect is very good. The key is that the company dares to make a commitment to the effect of noise reduction and the service is also very good. I found the website of Shenzhen and Japan (http://www.sun3-enac.com) and read many classic elevator noise reduction cases of Shenzhen and Japan, as well as many professional articles and relevant laws and regulations. In this process, "Mr. elevator" gave me a lot of professional technical theoretical support.

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There are difficulties, but only in the face of them can there be a solution. I am deeply moved by the fact that all my friends are talking, encouraging me with their own experiences and helping me as much as they can. With the encouragement of my friends, I have the courage in my heart. Yes, I should not be forced to accept it, but should take the initiative to deal with it. Only in this way can the elevator noise be solved.

Uneasy and expectant, I experienced the first trial of winning

With the support of the elevator noise reduction group, I formally filed a lawsuit with the development company in October 2016, asking them to take effective noise reduction measures for our unit's elevator to eliminate the elevator noise pollution. The people's Court of Qixia District filed a case to accept my civil action, and soon held a trial. At first, the court thought it was a simple civil dispute case and was going to go through the summary procedure. Unexpectedly, after the public hearing in November, because of the complexity of the case, the Court changed from the ordinary procedure to the joint hearing.

The district court is also the first time to encounter such a lawsuit. I don't know how to make a judgment, so I found some other district courts nationwide to make judgments on this kind of elevator noise case and provided them to the court. In one case in Chongqing, Ms. Liu took the development company to court for the reason that the elevator noise in the main bedroom exceeded the standard and affected normal rest. The court finally held that: the residential bedroom is a room for sleeping and needs to be quiet at night. According to the noise emission standard for social living environment (gb22337-2008), the elevator noise emission exceeded the standard and the defendant was judged to develop it The company eliminated the noise pollution of the elevator to the plaintiff's bedroom, so that the noise limit in the bedroom at night did not exceed the standard 30 dB. (welcome to the original column I speak for Shenzhen and Japan)


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The district court tends to let us mediate in court and ask us to actively communicate with each other. However, the development company failed to agree with my demand for noise reduction, and the district court can only declare the mediation failure. After nearly three months of long

Waiting, the court finally made a decision: the development company took sound insulation and noise reduction measures for our unit's elevators, and fully compensated us for the cost of noise detection. I remember that day when I received the news, I was very happy, the elevator noise reduction was expected, and looked up to see the sky became much clearer.

After the second trial and winning the case, I insist on the Shenzhen Japan elevator noise reduction plan

After the first instance judgment, the development company refused to accept the judgment and appealed to Nanjing Intermediate People's court. Although it has been a long wait for nearly three months, I am very grateful to the court and the law for giving us the rights of fairness and justice to these vulnerable groups. The final result of the second trial is that the Nanjing Intermediate People's Court upheld the original judgment and still supported it: the judgment development company took sound insulation and noise reduction measures for our unit's elevators, and fully compensated our noise detection fees. (welcome to the original column I speak for Shenzhen and Japan)


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In May 2017, after the second trial, the development company and the elevator company respectively found noise reduction companies in Wuxi and Hangzhou to provide the elevator noise reduction treatment scheme. In the final discussion, they always emphasized to me that Jiangsu's company is relatively close, can implement noise reduction plan faster, etc., and tried to persuade me to accept. But after so many hardships, I know: it's not a matter of time. The product is mature, it's tested by the market, and the guarantee of noise reduction effect is the core. I am very determined to choose the elevator noise reduction management scheme of Shenzhen and Japan. They said, "if you insist on adopting the elevator noise reduction plan of Shenzhen and Japan, we will not be responsible for any problems in the future. No matter the effect is good or bad, you should recognize it yourself." As long as I choose the plan of Shenzhen and Japan company, I will certainly recognize it. Because I know the Shenzhen and Japan companies, and I know the technical strength of the Shenzhen and Japan companies. If they are not well governed, which company can be better governed?.

Shenzhen and Japan's elevators are indeed well-known, and their noise reduction effect is excellent

At the end of 2017, under my insistence, the development company finally signed a contract with Shenzhen and Japan elevator for elevator noise reduction and soon implemented the elevator noise reduction. After the completion of noise reduction, I can't wait to test the quality of noise reduction. It should be said that the effect of noise reduction is very good. The key is that the commitment and service of Shenzhen and Japan company are really intimate. I also made a special return visit on the effect of elevator noise reduction, and I left at ease after confirming the effect of noise reduction with the owner. Nowadays, the sound of the elevator holding brake and running can't be felt indoors. The child also moves back to the second bedroom and sleeps soundly at night.


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In the chat with "Mr. elevator", I learned that the original "China's first case of elevator noise control" and the elevator noise of Shanghai owner "Ruihong new City Elevator noise complaints" were all managed by Shenzhen and Japan company, and the noise reduction effect was unanimously recognized by the owner. Shenzhen and Japan elevator noise reduction technology is really good and reliable.

Thank you for the power of noise friends, and thank Shenzhen and Japan for eliminating noise troubles for me

As far as I know, in Nanjing, our family is the first one to take the road of civil litigation because of elevator noise. Litigation is a very difficult road, and I was under a lot of pressure at that time. I believe that for people who have never entered the court in their lives, they often don't know how to start, except for their fear. So I especially thank the elevator noise reduction group noise friends for their strong support, and thank the elevator noise reduction rights protection predecessors for providing me with case reference, giving me confidence and strength, so that I can find the direction. (welcome to the original column I speak for Shenzhen and Japan)

I have paid special attention to elevator noise since I experienced the trouble and lawsuit of elevator noise. On the Internet, I also met many friends who suffered from elevator noise like me. I have experienced the pain of being surrounded by noise all the time, so I can understand their difficulties in particular. I always enthusiastically provide support, often chat with them, encourage them, and provide some professional help as much as I can. During this period, I also paid special attention to the national standards and policies on low-frequency noise management. However, in the current situation of the lack of residential indoor noise supervision, if you meet developers who are not actively responsible, they do not pay enough attention to the quality and the satisfaction of the owners, as relatively vulnerable households, it is still difficult to solve the elevator noise, except for the "civil litigation", there is still no better choice.

My experience tells me that elevator noise does affect sleep and people's mood. Personally, I think health is the most important thing. So I would like to thank Shenzhen and Japan for solving the problem of elevator noise. So every time someone asks me to solve the elevator noise on the Internet, I will warmly recommend "Mr. elevator" to them. Every time the elevator noise problem is solved, they also thank me for my recommendation. As the beneficiary of Shenzhen and Japan's noise reduction technology, I certainly hope that more people suffering from elevator noise will benefit, so I am willing to speak for Shenzhen and Japan's elevator noise reduction technology:

Elevator noise reduction, find "Mr. elevator"; elevator noise reduction prevention, choose Shenzhen and Japan noise reduction management team!


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Last article:Elevator noise reduction must be seen: a way to prevent and solve elevator noise of "little white elevator noise"
Next article:电梯噪音的解决从来就没有捷径,只有正确的努力方法!
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